Come and take a
look around
Allow us to introduce ourselves
Moneypenny is the leading customer conversations partner to businesses of all sizes, delivering exceptional experiences (think calls, live chat, social media and more) on behalf of tens of thousands of clients across the UK and US every year. Sure, we’ve got the very best technology, but there’s no doubt about it: we wouldn’t be where we are today without our people. We’re proud to be renowned for the personal service we provide to clients, and it all starts with YOU!
Our story so far
To get a true feel of who we are, we’re taking you right back to the beginning – here’s just some of our biggest milestones yet.
2000
Based above Schwarz Opticians in Wrexham, we hired our very first PA, Lynn, to take calls for local clients and she’s still with us today.
2003
As our team grows, we move to a bigger premises on Wrexham Technology Park.
2006
Larger businesses ask us to support them with calls, and Outsourced Switchboard service is born.
2008
We receive the prestigious Queen’s Award for Enterprise, recognising excellence and innovation.
2009
We’re listed in ‘The Sunday Times 100 Best Companies to Work For’ for the first time.
2014
We branch out to the US, opening our first office in Charleston, South Carolina.
2015
Our fourth Sunday Times Best Company to Work For recognition sees us land in the top five.
2016
Designed entirely around our team, we move into our state-of-the-art HQ in Wrexham.
2017
Fifth time around, we achieve another top 5 listing.
2017
Ever-growing demand & tech advancements sees us launch our Live Chat provision.
2018
We make our first acquisition, as the company formation specialists, MadeSimple, join us.
2020
Over in the US, we’re delighted to welcome VoiceNation and Ninja Number to the Group.
2021
We bring the whole US team under one roof in our unique office in Atlanta, Georgia.
2022
The Group continues to grow as Alphapage joins our family of brands.
2023
It’s official. Our own team vote us as a Great Place to Work (we’re still not over this).
2024
The Group continues to grow as Sunshine joins our family of brands.
2025
Moneypenny celebrates 25 years supporting thousands of clients across the UK and US.
Who we are at heart
We pull together
You recognise that there's no "I" in team! We couldn't agree more, which is why we collectively celebrate the highs, but know when to come together to support one another in the face of challenges.
Who we are at heart
We do what's right
If you consider yourself brave and always try to act with integrity, you're one of us. We're an honest bunch, which means we never overpromise on what we're able to deliver for clients.
Who we are at heart
We are positive
Like us, you're friendly, quick-thinking and aim to be the best possible version of yourself each and every day. It's this approach that helps us achieve the greatest outcomes for our clients.
Who we are at heart
We are loyal
You're approachable, reliable, hardworking, and always go that extra mile. That's what we're all about too, putting trust at the centre of everything we do and ensuring our people have the freedom to build great relationships with our clients.
Who we are at heart
We look to the future
If you're naturally curious and have a willingness to learn and adapt, you're definitely the kind of person we're looking for. We use our inquisitive nature to support clients with cutting-edge solutions they won't find elsewhere.
Meet the teammates
Here for you every step of the way
Want to work for a company who can help you expand your skill set and feel fulfilled? We make it a priority to create lots of opportunities for everyone to grow their careers, by offering a range of learning and development courses for you to take advantage of. Plus, we’ve free qualification, apprenticeship and graduate programmes available, so there really is something for everyone.
I learnt that opportunities are there for the taking when you're positive, work hard and do what's right.
Sam McNulty
Key Account Manager
What life here looks like
We may be a team of over 1000 in the curvy white building next to the A483, but we’ve never lost that small business feel. We celebrate our differences and look out for one another like a family. There’s cake on birthdays. Eggs at Easter. When it’s time to work, we pull together as one and give 110% – but that doesn’t mean we don’t know how to have fun along the way! From Christmas food markets and free-to-use kayaks, to summer parties at Chester Races and Mr Whippy ice creams, there’s never a dull moment.
What life here looks like
We may be a team of over 1000 in the curvy white building next to the A483, but we’ve never lost that small business feel. We celebrate our differences and look out for one another like a family. There’s cake on birthdays. Eggs at Easter. When it’s time to work, we pull together as one and give 110% – but that doesn’t mean we don’t know how to have fun along the way! From Christmas food markets and free-to-use kayaks, to summer parties at Chester Races and Mr Whippy ice creams, there’s never a dull moment.
What life here looks like
We may be a team of over 1000 in the curvy white building next to the A483, but we’ve never lost that small business feel. We celebrate our differences and look out for one another like a family. There’s cake on birthdays. Eggs at Easter. When it’s time to work, we pull together as one and give 110% – but that doesn’t mean we don’t know how to have fun along the way! From Christmas food markets and free-to-use kayaks, to summer parties at Chester Races and Mr Whippy ice creams, there’s never a dull moment.
What life here looks like
We may be a team of over 1000 in the curvy white building next to the A483, but we’ve never lost that small business feel. We celebrate our differences and look out for one another like a family. There’s cake on birthdays. Eggs at Easter. When it’s time to work, we pull together as one and give 110% – but that doesn’t mean we don’t know how to have fun along the way! From Christmas food markets and free-to-use kayaks, to summer parties at Chester Races and Mr Whippy ice creams, there’s never a dull moment.
What life here looks like
We may be a team of over 1000 in the curvy white building next to the A483, but we’ve never lost that small business feel. We celebrate our differences and look out for one another like a family. There’s cake on birthdays. Eggs at Easter. When it’s time to work, we pull together as one and give 110% – but that doesn’t mean we don’t know how to have fun along the way! From Christmas food markets and free-to-use kayaks, to summer parties at Chester Races and Mr Whippy ice creams, there’s never a dull moment.
